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What our members say about us

At William Russell, we like to let our members do the talking. Read our reviews from our members in Dubai, the UAE, and around the world.

What is Feefo?

Feefo is an independent customer feedback platform that we use to collect reviews from our members. Feefo contacts our members in Dubai, the UAE and elsewhere on our behalf to ensure that 100% of the reviews you see on our website are genuine.

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We let our members do the talking

At William Russell, we like to let our members do the talking. Insurance is about trust, so we believe in being fair and open. This belief informs our idea of healthcare as a partnership between our members and us.

By putting our members at the heart of everything we do, we’re creating an insurance experience that’s personal, sustainable and transparent.

What sets us apart is our personal touch. We believe in named account managers—not impersonal call centres—and straight-forward, honest communication, rather than pages of small print. We are a boutique insurance provider, fully independent, and free from the demands of shareholders or investors. Our only obligation is to you.

That’s the William Russell difference.

What are our members saying about us?

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