Find out more about William Russell
You can find our contact details below. When you contact us, you’ll get straight through to someone who can help you. We won’t pass you from department to department! Our working hours are 8:00am to 5:00pm (GST), but we’re open 24/7 for emergencies.
Get a free online quote for expat insurance in the UAE in less than 60 seconds! We’ll follow up with a call to see how we can help you.
Unfortunately, insurance runs on documents and forms. We make it easy to find the right ones on our website. You can filter by product, country, and year to find the document you’re looking for.
If you’re a member with us and you’re experiencing a medical emergency, call our 24-hour emergency medical assistance service on +971 4 270 8797
The quickest way to reach us is by email.
About your claim contact@globalplans.ae
About your policy contact@globalplans.ae
About your renewal contact@globalplans.ae
About your quote contact@globalplans.ae
For a press enquiry press@william-russell.com
About working with us recruitment@william-russell.com
We know international calls are expensive. So if you prefer, drop us an email with your phone number and we’ll call you! We can also call you via Microsoft Teams.
In a medical emergency +971 4 270 8797 (Available 24 hours, 365 days of the year)
About your claim +971 4 270 8797
About your policy +971 4 252 2010
About your quote +971 4 269 7706
You can write to us at our head office in the UAE. The address is:
William Russell Team Dubai Insurance Company psc PO Box 3027 Dubai, UAE
You can get a free online quote in under 2 minutes on quote tool. Once you get a quote, one of our team will contact you to see how we can help.
If you’d rather speak to someone first, email us at contact@globalplans.ae or call +971 4 269 7706. The team is available from 8:00am to 5:00pm (GST), Monday to Friday.
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Your country of nationality is the country stated on your passport (e.g., United States, Netherlands). If you have dual nationality, you can choose whichever nationality you prefer. We can insure people of every nationality!
Our insurance plans are designed for expats. Expats are people living a country different to their country of nationality (e.g., a British national living in Hong Kong, a French national living in Brazil). Typically, our members are permanently resident in a foreign country. But we can sometimes insure people who expect to spend at least 6 months of the year living or travelling abroad.
We’ll call you about your question, but we don’t want to call you in the middle of the night! Please enter the country where you’re currently based, and we’ll work out your time zone. We’re based in the UK and we’re available Monday to Friday from 0600 to 1800 GMT. If you’d rather communicate by email, just let us know in the text box below.
Our business development team will review the information you provide and come back to you shortly.
